Cookie Contract

(Terms and Conditions)

Payment Due

You pay, I’ll bake! A 50% deposit payment is required up front so that I can source your cute cutters, spectacular sprinkles, fabulous food colors and the perfect packaging. Your payment will reserve your pick-up date too!

No show = No cookies

Your cookies are best enjoyed fresh. Not showing up to the agreed upon pick-up time, forfeits your order. Need to reschedule your pick-up? No problem! Please reach out at least 1 day prior to your pickup time.

Refunds

All sales are final. If you are not satisfied with your order, all uneaten cookies must be returned within 48 hours to assess their condition and determine if a credit may be issued for a future order.

Pick-up Dates and Times

Delivery and pick up times are set upon ordering. This is because other customers need their cookie fix too! I have bulk pick-up dates to accommodate most schedules – so put that cookie pick-up in your calendar!

Change Cutoff

Decisions are tough! But we’re here to help. Order changes can be made until 1 week prior to your order. After that, all change requests will be under consideration and a small fee will apply.

Inspiration

Thanks a ton for bringing those inspo pictures! They are just that – inspiring. But your cookies may not be perfect replicas – I’ll try to keep it close.

In a hurry?

While I can’t accommodate all last minute orders, I will make my best effort to. Orders placed with a turnaround time of under 7 days will require a rush fee of $20.

Price Adjustments

All prices are subject to change. Prices are often dictated by ingredients costs. I’m always trying to provide the best tasting cookies to my clients. This also means that I can’t honor old pricing (because the grocery store won’t honor their old butter prices – darn it).

Product Photography

Say Cheese!! If you do not want your cookies in the spotlight, please let me know at the time you place your order. Secrets are safe with me.

Copycats

Copyright images are protected and I won’t be able to replicate them (who wants a cookie controversy, right?). I can make a similar color palette though so let’s talk!

Pictures are worth a thousand words

But they are not always accurate. Colors and lighting in photos may be slightly different than what you may end up with. Also, cookies in photos may not be true to size! (which is a bummer, I’d frankly love to eat an 8.5×11 inch cookie!!)

Eenie Meenie Order Minimums

(that didn’t rhyme – I’m a baker not a poet). I require a minimum of 1 dozen!

It’s All Yours Now.

Once you pick-up your order (thanks again, by the way), what happens to your cookies and car doors (I hate door dings) is all on you! Keep ‘em safe, keep ‘em cook, and keep ‘em away from the parking lot cart returns.

No Ghosts

(I’m easily spooked). To get your order juuust right, I’ll need you to reply to my messages within 24 hours – otherwise, I may just have to wing it (I’m good at wingin’ it – just ask my eyeliner). Questions for me? Please give me about 24 hours to reply – I’m usually covered in dough!

Achoo! Allergies?

Baked goods are often made with foods that can be known allergens. While I can do my best to accommodate I can’t always accommodate allergy-conscious orders. Please do reach out – I may have a perfect referral for ya!

Cottage Food Laws

This order has been made in a home kitchen. Our kitchen is not nut free, egg free, dairy free, gluten free. Boring disclaimer, but we have to say it per the law. *tips cowboy hat* *straightens Sheriff pin*

In Sickness and in Health

While death will never do us part, you’re consuming food and with the consumption of anything (including that bottle of wine last night) there are inherent risks. Choking hazards, food illnesses, and allergic reactions are possibilities – albeit hopefully far reaching.

Weather Clause

If pickup is impossible due to inclement weather, your order will be heat sealed for a later pickup date. Unfortunately, no refunds can be offered due to weather (darn rain), but we will make sure your order is kept as fresh as possible!

Bulk Order?

Due to the custom work required for each cookie, we are unable to extend discounts regardless of quantity. If you have a specific budget you are working with, feel free to let us know in advance and we’ll do our best to offer you a solution that fits your budget

Pay means Yay!

Once you’ve submitted payment for your (awesome) order because you’re awesome, you’re accepting the above terms. Which is awesome because my cookies are awesome.